Principal Product Ops Analyst- Veeva Vault Clinical

Principal Product Ops Analyst- Veeva Vault Clinical Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering - for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know:

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Core Responsibilities

• Configuration of Syneos Health Unified Clinical Veeva Vault platform

• Provide expertise in Veeva Vault configuration as a certified Vault platform administrator and configuration specialist

Manage configuration changes for Syneos Health Unified Clinical Vault per agreed priority backlog items

• Collaborate across the Clinical IT teams and work closely with Program Manager, Product Manager, IT Architects, and Syneos Health Vault Clinical Implementation team

• Complete Certified Vault Training and stay up to date. This knowledge will be used on a daily basis as part of configuration work and change requests

• Deliver product enhancements through agreed backlog process to ensure Syneos Health Unified Clinical Veeva Vault Platform follows best practices, while evolving to meet business needs

• Participate in impact assessment activities, reviewing proposed changes, and ensuring impact understood across all functions

• Experience in solution delivery with GXP systems

Qualifications

• Bachelor's degree in Life Science, Computer Science or related field.
• Documented Veeva certification and experience in working in a GxP environment.
• Problem solving skills are required to solve business process issues.
• The role will understand the current configuration, but also look to best practices for enhancements without impact to other objects or workflows.
• Written and verbal skills and the ability to communicate with business and technical audiences.
• Demonstrated ability to solve problems with innovation and enthusiasm