Prime Named Account Executive, Non-Profit: Mulesoft

Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience

• Develop an in-depth understanding of MuleSoft and Informatica products and solutions.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction
• Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Core sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.

• Minimum of 7-10 years of full cycle SaaS closing experience
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem-solving and negotiation abilities.
• You've built global engagement across multiple lines of business and broadened product support within an organization
• You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Custom

Success Managers, Product Managers, and Core teammates

• You have sold technical integration and/or API products at an Enterprise level
• Financial Acumen
• Solid career longevity and track record of success
• Understands what an account plan/mutual close plan is and how it leads to success
• Solid business acumen around forecasting and customer management
• Self-motivated with a commitment to achieving and exceeding sales targets.

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