People Support Advisor - Senior (Forest City - CDBS)
Cummins
Shelby, NCPosted about 2 months agoDiscoveredMatch locked
Data and Analytics
About the role
We are looking for a talented
People Support Advisor - Senior
to join our team specializing in
Human Resources
for our
CDBS (Cummins Drivetrain and Braking Systems)
facility in
Forest City, NC
.
In this role, you will make an impact in the following ways
•
Trusted HR Advisor
Provide timely, accurate, and high-quality support to employees and managers, helping them navigate HR policies, programs, and processes with confidence.
•
Employee Lifecycle Expert
Guide employees and leaders through key HR activities including onboarding, compensation, performance management, career transitions, separations, and other employee experience touchpoints.
•
Conflict Resolution Partner
Support the resolution of employee relations matters by offering coaching, counseling, and practical solutions that foster positive workplace outcomes.
•
Employee Experience Champion
Deliver seamless, end-to-end HR support tailored to local needs, ensuring employees receive the right assistance through the most effective channels.
•
Stakeholder Relationship Builder
Establish strong partnerships with employees, managers, and HR teams to promote collaboration, trust, and effective communication across the organization.
•
Process Excellence Driver
Ensure HR processes, data management, and service delivery are executed consistently, efficiently, and in alignment with organizational objectives and standards.
•
Compliance & Policy Advocate
Help maintain compliance with HR policies, procedures, and legislative requirements while reducing risk and ensuring fair, consistent application of HR practices.
•
Continuous Improvement Leader
Amplify employee and manager feedback, identify opportunities for enhancement, and drive improvements that elevate HR service delivery and overall employee satisfaction.
To be successful in this role you will need the following
•
HR Expertise & Employee Advocacy
Build strong employee and manager relationships by applying HR knowledge, employment practices, and sound judgment to effectively address concerns, manage conflict, and provide balanced solutions.
•
Operational Excellence & Compliance
Execute HR processes accurately and efficiently while ensuring compliance with policies, legislative requirements, compensation programs, and governance standards.
•
Analytical Problem Solving
Leverage data, insights, and critical thinking to navigate complex situations, identify trends, make informed decisions, and drive continuous improvement in HR service delivery.
•
Customer-Focused Communication & Collaboration
Deliver clear, tailored communication, collaborate effectively with stakeholders, embrace diverse perspectives, and provide exceptional support that enhances the employee and manager experience.
Education, Licenses, Certifications
College, university, or equivalent degree in Human Resources, Business, or related field highly preferred
Experience
Intermediate level relevant work experience required.
•
Operational Excellence
Drive continuous improvement of HR systems, tools, and processes to reduce inefficiencies, enhance service delivery, and provide timely, high-quality solutions that meet evolving business and customer needs.
•
Customer Experience Management
Deliver a seamless end-to-end customer experience by ensuring inquiries and requests are handled with ease, efficiency, confidentiality, and a strong commitment to resolution.
•
Problem Solving with Empathy and Care
Effectively identify, understand, and resolve employee and manager needs through active listening, thoughtful analysis, and solutions that balance business requirements with a positive customer experience.
•
Systems and Technology Acumen
Leverage proficiency in Microsoft Excel, PowerPoint, HR systems, and related technologies to analyze data, support decision-making, streamline processes, and enhance operational effectiveness.
Job
Human Resources
Organization
Cummins Inc.
Role Category
On-site with Flexibility
Job Type
Exempt - Experienced
ReqID
2434300
Relocation Package
Yes
100% On-Site
No
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.
Not included in the source posting: about the role, benefits.
Skills
excel
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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