People Advisory Manager, Taiwan

1. People Manager Advisory & First-Line Coaching

Provide timely, practical guidance and coaching to people managers on employee matters, building confidence in handling day-to-d/ay people issues.

1. Case Management

Manage individual employee cases (informal and formal) up to defined complexity, ensuring consistency, documentation, and appropriate escalation to or consultation with specialized ER resources when required.

1. Support People-related Change Initiatives

Support the HR Business Partners with the local execution of business change requirements leveraging local expertise and knowledge. Implementation of (new) global tools and programmes developed through our COEs within each of our geographies with local nuances as required.

1. Employee Lifecycle Advisory (Performance, Absence, Exit)

Support managers on sick absence management, PIPs, and standard redundancy/exit processes, ensuring fair and consistent application of policies. Advise on non-standard or complex policy application queries, ensuring compliant and consistent application and issue resolution; escalate risks or exceptions appropriately.

1. Insights, Prevention & Manager Capability Build

Identify trends from cases, bring local insights to inform process improvements; support delivery of people manager capability build and guidance

• Employee Relations & Policy Expertise - Solid understanding of HR policies and processes; applies them consistently and pragmatically to real situations.
• Advisory & Coaching Skills - Communicates clearly and confidently; provides practical, solutions-focused guidance to managers.
• Judgement, Risk Awareness & Execution Discipline - Applies sound judgement in handling cases, knows when to escalate, and ensures accurate, timely, and compliant execution.

• HR Advisory & Employee Relations: Proven experience providing practical HR advice, build strong partnership with the business and sensitively managing employee relations matters (e.g., performance, conduct, absence) through to resolution.
• Policy Application & Manager Coaching: Strong track record of applying policies consistently and fairly, sound judgment on nuances where required, while building people manager capability to handle people-related matters effectively.
• Operational HR Delivery: Experience working in a fast-paced environment, managing multiple priorities and delivering responsive, high-quality day-to-day HR support.