Payroll & Billing Specialist

• Manage day to day activities for the LATAM region , specifically Mexico including regular and off cycle approvals and issues management

• Participate actively in the completion of global payroll processes and streamline payroll processes to be on one singular platform.

• Work closely with Payroll team, HR, Operations, and Finance to collect and review payroll data inputs for assigned country payrolls.

• Compile, review & reconcile payroll input from G-P internal stakeholders and systems (GPP, Nova 2.0, Workday, Zoho, Zendesk, HR/Benefits Teams) & upload payroll inputs to our local service providers per agreed timelines utilizing the global aggregators, Payzaar, ADP Celergo and/or ADP WFN.

• Monitor and reconcile vendor payroll processing and compliance activities, review outputs for completeness and accuracy.

• Report payroll estimates for internal reporting and funding purposes.

• Request funding of payroll, payroll taxes and third-party payments as applicable.

• Generate bills to our clients using various cost reports, ensuring invoices are processed accurately and in a timely manner

• Deliver data/reports to internal teams (HR, Finance, Operations, third parties, statutory) on an accurate and timely basis.

• Provide prioritization of work assignments and support service to employees, customers and internal stakeholders as payroll team escalation point to attend on payroll and billing inquiries.

• Communicate regularly with Manager, Senior Manager Global Payroll on internal project status, in country provider service and metrics and opportunities to harmonize payroll processes.

• Ability to provide information to employees on payroll processes and results as indicated on employee pay slips.

• Ability to effectively resolve customer billing and payroll questions through ticketing system.

• Ability to comprehend requirements and carry out multi-country payroll and customer billing transactions quickly.

• Ability to handle a high volume of time sensitive materials

• Ability to maintain confidentiality and security of data

• Degree in Finance, Business, Human Resources, or related disciplines

• 1-3 years of payroll experience across multiple countries in LATAM region (Specifically Mexico)

• Experience in third party platforms such as ADP, Workday, Ceridian

• Local Currency to Billing Currency conversion experience

• Experience in customer support service, working with ticketing systems as Service Now, Zendesk

• Spanish language (preferred)

• Proficient time management skills with a strong sense of urgency.

• Excellent communication and interpersonal skills with a collaborative personality.

• Advanced skill level in Excel & PowerPoint

• Flexibility to manage multiple time zones and requirements for a global remote workforce.

• Nice to have: Experience managing social security and government benefit portals (IMSS, Infonavit, Fonacot, or equivalent national/international portals).

The annual gross base salary range for this position is MXN 308,000 - MXN 385,000 plus variable compensation.

Our ranges are established using objective market benchmarking data for this level of work. Final placement within the range is determined by gender-neutral criteria, including the candidate's relevant skills, experience, and specific qualifications for the role.

Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:

• Sales Roles: This position is eligible for a commission structure in addition to base salary.

• Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.