NZ Accounts Receivable Administrator (WFH) | ZR_1371_JOB

Role Overview

• Love getting things sorted, keeping customers happy, and making sure outstanding invoices don't stay outstanding forever?

• As an

, you'll support one of our New Zealand clients and take ownership of an assigned portfolio of customer accounts and outstanding receivables.

• This isn't an AR role where you simply send statements and wait. You'll have real conversations about overdue payments, understand what's getting in the way, turn promises into clear commitments, and work with internal teams to resolve issues.

• Your days will combine

. Sometimes that means having a difficult conversation - but you know how to be persistent without being pushy and commercially focused without losing the human touch.

Key Responsibilities

• Manage an assigned portfolio of customer accounts and outstanding receivables.

• Proactively follow up overdue invoices by phone and email.

• Manage payment commitments and agreed payment terms.

• Investigate reasons for non-payment and identify barriers to payment.

• Monitor aged receivables and priorities accounts based on age, value, and risk.

• Maintain accurate records of customer conversations, actions, and outcomes.

• Investigate and resolve invoice queries, disputes, and account discrepancies.

• Work with Accounts and operational teams in New Zealand to resolve account issues.

• Escalate significantly overdue, disputed, or higher-risk accounts appropriately.

• Support account reconciliations and Accounts Receivable administration.

• Maintain accurate and up-to-date customer and financial records.

• Contribute to debt reduction, collection performance, and debtor-day outcomes.

• Maintain professional and constructive customer relationships.

Requirements Required Qualifications:

•

in accounts receivable, credit control, collections, customer account management, or a similar commercially focused role.

• Strong written and verbal

, with confidence communicating with customers by phone and email.

• Experience following up

professionally and consistently.

• Strong relationship-building, negotiation, and problem-solving skills.

• Ability to investigate reasons for non-payment and work toward practical resolutions.

• Strong organisational skills, with the ability to manage multiple customer accounts and prioritise follow-up activity.

• High attention to detail when reviewing

.

• Experience using

.

• Competency using

.

• Ability to identify and appropriately escalate disputes, financial concerns, and higher-risk accounts.

• Ability to handle confidential and commercially sensitive information responsibly.

Preferred Qualifications:

• Experience managing an

.

• Experience with

.

• Demonstrated experience working toward

.

• Experience balancing collection outcomes with positive customer relationships.

• Experience working independently in a

.

• Ability to learn new accounting, CRM, or ERP systems quickly.

• Experience in other customer-facing commercial environments may be considered where candidates demonstrate strong

.

Why Join PeoplePartners

• A role at PeoplePartners gives you more than a remote desk and a daily task list. You'll join a

where people, development, and connection matter.

• Build your career through

designed to keep our people involved, recognized, and part of the wider PeoplePartners community.

• You'll have the autonomy to own your work, the opportunity to keep learning, and a team you can collaborate with when challenges need solving.

• Permanent Work-from-home setup.

• Day Shift Schedule.

• Company-provided equipment.

• Secondary Wi-Fi Modem.

• 21 Leave Credits Annually - Leave benefits begin on Day 1.

• 100% conversion of UNUSED leave credits.

• HMO on Day 1.

• 13th Month Pay.

• Monthly Gift Voucher.

• Milestone Tokens (Birthday/Anniversary/Christmas).

• A Life Beyond the Screen #WorkLifeBalance.

• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Originally posted on Himalayas