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Indigo Beam Consulting

Network Administrator (Network + Desktop Support)

Indigo Beam Consulting
United StatesPosted 28 days agoDiscoveredMatch locked
RemoteFull TimeOperations

About the role

Category: Manufacturing Location: Dallas Texas United States Network Administrator (Network + Desktop Support) - Dallas, TX

Type

Full-time (W2)

Location

Remote, Texas preferred

Travel

Expect to travel to Dallas once a quarter Overview We are seeking a Network Administrator with strong hands-on experience in

network administration

combined with

desktop support / end-user support

. This role will be responsible for maintaining and improving the organization's network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack - from WAN/VPN and cloud networking (including

Cato Cloud

) to virtualization (

VMware

) and endpoint issues.

Network & Infrastructure

• Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.

•

Support and manage Cato Cloud

(e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding).

• Maintain network security best practices (patching, access control, segmentation, and incident response support).

• Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues.

• Document network topology, configurations, standards, and runbooks.

Virtualization & Systems

•

Support VMware

environments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination).

• Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).

• Participate in maintenance windows, upgrades, and continuous improvement initiatives.

Desktop / End-User Support

• Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools.

• Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed.

• Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines).

• Maintain strong customer service, clear communication, and timely ticket updates.

Requirements

  • Solid

experience combining

network administration

and

desktop/end-user support

.

  • Hands-on experience withVMware

(vSphere/ESXi/vCenter) and

Cato Cloud

  • Experience working with ticketing systems, documentation, and ITIL-style practices.
  • General infrastructure / networking certifications (preferred)

Details Originally posted on Himalayas

Not included in the source posting: about the role, qualifications, benefits.

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