Mission Application Analyst (Journeyman)
About the role
Job Title: Mission Application Analyst (Journeyman)
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Local
The Opportunity:
CACI is seeking a Journeyman Mission Application Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence.
The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.
Responsibilities:
- Support installation and deployment of CA legacy and Consular Systems Modernization (CSM) applications utilizing DevSecOps methodologies and CI/CD approaches
- Perform troubleshooting, diagnosis, evaluation, maintenance, availability monitoring, and performance analysis for applications across the CA IT enterprise
- Monitor infrastructure system availability for all CA locations, coordinating with DT ENMOC to proactively identify, track, and resolve application issues impacting users
- Monitor, manage, and optimize system and application performance, availability, and capacity, generating comprehensive performance reports and trend analysis
- Conduct system and application diagnostics using Government-provided maintenance tools, providing immediate notification of issues to stakeholders and escalating as needed
- Manage, maintain, and support infrastructure required to fulfill Task Order requirements, enabling data, voice, and video communication at offsite locations
- Support development and implementation of proposals for off-premise cloud solutions, coordinating with DOS Cloud Computing Governance Board (CCGB) to ensure data sovereignty compliance
- Analyze application logs, error messages, and system metrics to identify root causes of issues and implement corrective actions
- Collaborate with development teams, infrastructure teams, and vendors to resolve complex application issues and implement enhancements
- Apply technical expertise to resolve complex application analysis challenges with latitude in developing innovative methodologies and presenting solutions to operational problems
Qualifications:
Required:
- Bachelor's degree + 4 years of experience in related fields, such as application analysis, systems analysis, application support, software deployment, or IT operations; equivalencies considered.
- Active Secret Clearance
- Proven experience with application troubleshooting, performance monitoring, and diagnostics for enterprise applications
- Demonstrated knowledge of DevSecOps methodologies, CI/CD pipelines, and automated deployment practices
- Strong understanding of cloud computing, infrastructure monitoring, and coordination with network operations centers
- Excellent analytical and problem-solving skills with ability to diagnose complex application issues and implement effective solutions
Desired:
- Prior experience supporting federal agencies, especially the Department of State
- Experience with cloud solutions (AWS, Azure, Google Cloud) and knowledge of data sovereignty and federal compliance requirements
- Knowledge of ITIL frameworks, application lifecycle management, and performance optimization best practices
- Professional certifications such as ITIL Foundation, CompTIA Cloud+, AWS Certified Developer, or Microsoft Certified: Azure Developer Associate
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A culture of integrity.
An environment of trust.
A focus on continuous growth.
Not included in the source posting: about the role, qualifications, benefits.
Skills
Who can apply
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