Manager, Third Party Strategy and Oversight
About the role
Position Summary
Duties/Responsibilities
Third‑Party Oversight & Monitoring
- Perform day‑to‑day management and oversight activities for assigned third‑party vendors, distributors, or business partners performing PV‑related activities.
- Collect, track, and maintain third‑party performance data, KPIs, and quality metrics in accordance with established oversight processes.
- Review metrics and reports for completeness, accuracy, and trends; flag potential risks or compliance concerns for escalation and proactively recommend mitigation and improvement/corrective actions to PS teams.
- Support investigation and documentation of compliance issues, including deviations, root cause analysis inputs, and CAPA tracking.
Compliance, Quality & Inspection Readiness
- Support audit and inspection readiness activities related to third‑party oversight, including document preparation, evidence collection, and response tracking.
- Assist in the review of safety agreements (e.g., PVAs, SOWs) to ensure oversight requirements are addressed and understood.
- Maintain accurate and inspection‑ready records supporting third‑party oversight activities.
Stakeholder Collaboration & Communication
- Work collaboratively with BMS stakeholders to resolve third‑party issues in a timely manner.
- Prepare oversight inputs, summaries, and data for governance forums and management reviews.
- Communicate clearly and professionally with internal stakeholders and external partners within defined role scope.
- Support projects that build strategic third-party oversight capabilities, processes and standards to ensure delivery of PS objectives.
- Contribute to the development of standard operating procedures and training relating to core responsibilities as needed.
Culture & Ways of Working
- Demonstrate a strong quality mindset and promote a culture of quality and compliance, accountability, transparency, and continuous improvement.
- Contribute positively to a collaborative and inclusive team environment.
- Support broader SQM initiatives and book of work, as assigned.
This role reports to
Qualifications
Knowledge, Skills and Abilities
- Bachelor's degree in Life Sciences, Pharmacy, Nursing, Public Health, or a related discipline.
- 4-7 years of experience in Pharmacovigilance, Safety Operations, Quality, or a related pharmaceutical function.
- Experience supporting vendor or third‑party oversight activities in a regulated environment.
- Working knowledge of global PV regulations, GxP principles, and quality system expectations.
- Experience working with performance metrics, KPIs, compliance tracking, or quality indicators; ability to interpret complex data and translate it into actionable insights.
- Strong attention to detail, organisational skills, project management and ability to manage multiple tasks effectively.
- Ability to analyse data, identify issues or trends, and escalate appropriately.
- Good written and verbal communication skills, with the ability to collaborate in a matrixed environment.
- Demonstrates integrity, sound judgement, and commitment to quality and compliance.
We hire for skills and capabilities, not just credentials - if this role excites you, but doesn't perfectly match your resume, we encourage you to apply anyway.
How We Work
Where you work matters - because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
Supporting People with Disabilities
Candidate Rights
Data Protection
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Skills
Who can apply
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