Manager, Support Services
ModMed Technologies India Private Lid
Hyderabad, TelanganaPosted about 1 month agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
Your Role: Ensure professional and courteous customer support services. Promote a productive and positive experience with customers to ensure high quality support. Handle escalated customer service issues as needed. Control costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess training needs. Adm
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.