Manager Identity & Access Management

• Define and maintain the Identity and Access Management strategy for enterprise and operational domains, operating model and roadmap aligned to business priorities, regulatory obligations and Zero Trust principles

• Lead the delivery and continuous improvement of enterprise IAM services including workforce identity, privileged access management, identity governance, third-party access, authentication, federation, certificates management and non-human identity management.

• Ensure IAM services operate safely, securely and reliably across cloud, on-premises, SaaS and operational technology environments through commercial management of outsourced partners and internal resources.

• Establish governance frameworks, policies, standards and controls that support compliance with security, privacy, risk and audit requirements.

• Drive the maturation of non-human identity capabilities including service accounts, workload identities, certificates, secrets, APIs, automation platforms and emerging AI agents.

• Champion the adoption of automation and AI-enabled capabilities to improve operational efficiency, access governance, threat detection, identity analytics and service delivery outcomes.

• Partner with technology, cybersecurity and business leaders to embed identity controls and secure access principles into platforms, applications, projects and transformation initiatives.

• Lead identity related risk management activities, audit engagements, remediation programs and assurance reporting.

• Influence enterprise decision making through proactive stakeholder engagement, effective communication and the ability to translate technical concepts into business outcomes.

• Develop a culture of continuous improvement, customer centricity, capability uplift and operational excellence across the IAM function realised through elevated productivity metrics and increased use of automation.

• Identifies, implements and evaluates the success of continuous improvement activities and initiatives to improve safety, productivity, cost and value outcomes for the business.

• Conducts presentations and facilitates workshops using storytelling to engage stakeholders, build alignment and drive organisational outcomes.

You are an experienced technology leader with deep expertise in Identity and Access Management and a proven track record delivering enterprise scale security and technology outcomes within complex global organisations.

You can successfully balance strategic leadership, operational excellence and stakeholder engagement while driving measurable business value through secure and modern identity capabilities.

You will bring:

• Significant experience leading enterprise IAM functions, programs or platforms in complex hybrid and multi-cloud environments.

• Strong knowledge of identity governance, privileged access management, authentication, federation, workforce identity lifecycle management and Zero Trust security principles.

• Experience developing strategies and operating models for emerging identity domains including machine identities, workload identities and AI-enabled services.

• Proven ability to influence stakeholders, build partnerships and deliver outcomes across multiple technology and business functions.

• Experience leading operational services, transformation initiatives and continuous improvement programs.

• Strong understanding of cyber security governance and operations, risk management and compliance frameworks including ISO 27001, NIST CSF eic.

• Experience leveraging automation, analytics and AI capabilities to improve operational performance and customer experience

• Exceptional communication, leadership and stakeholder management skills with the ability to engage audiences from technical teams through to executive leaders.

• A commitment to safety, inclusion, continuous learning and delivering value for customers and the business. Relevant industry and product certifications like CISSP, CISM, SANS-GIAC etc.