Manager Customer Relations
New Zealand Transport Agency
Palmerston North, Manawatu-WanganuiPosted about 1 month agoDiscoveredMatch locked
Full TimeCustomer Services Jobs
About the role
Provide enterprise leadership and strategic direction for NZTA's complaints management approach Develop and implement a coordinated and increasingly centralised enterprise complaints model Turn complex complaint data and customer feedback into enterprise insight, risk intelligence, and action Influence senior leaders, strengthen organisational accountability, and drive system-wide service improvem
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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