Mainframe Tools Support

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers' IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.

Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.

Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.

At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management - then this role is for you.

Your Future at Kyndryl Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience:

• Proven experience in system management, network administration, and technical support
• A solid understanding of operating systems (such as Windows, Linux, or Unix), networks, and software systems
• Familiarity with cyber security, incident response, security operations, vulnerability management, IT security architecture, risk management, cyber threat hunting, and cyber security standards
• Expertise in data warehousing, database administration and design, data quality, data modeling, data architecture, and various programing languages
• Proficient knowledge of network routing and switching, network troubleshooting, engineering and infrastructure, load balancing, and virtual private networks

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• Bachelor's degree

• Systematic and troubleshooting skills
• Knowledge of databases (SQL, DB2, MySQL, etc.)
• Certifications in cybersecurity, cloud computing, or project management
• English expert level
• Mainframe JobTrac Tool Support