Logistics Operations III
Who We Are
• Service Level Performance Management: Escalation Management, On Time Performance, Missing, Wrong, & Damage PPM
- Cross Dock Management
- MBR Participation, Carrier Management
- New Volume Onboarding
Defining Global Processes
All established processes must be applicable across the globe
- Communication cadence with shipper/suppliers/carriers/within Applied
- Miscommunication leading to carrier failure is considered a process break (our responsibility)
Manage carrier SOWs
- Know & uphold our expectations from our carriers
- Work with CBM team if an expectation is not met
Establishing clear & achievable SLAs/KPIs
- Review transit with carriers
- Review agreed transit time as per pricing schedule
- Work with CBMs on Performance Plans
Internal Promotions
- Creating visuals/documents on carrier expectations
- Covering end-to-end process from EDI to Freight Payment.
- Collaboration with Connectivity and Finance Teams
- Connect with Buyers/ Logistics Coordinators to align their expectations from our carriers
- Be an escalation point only! We manage our carriers, we are not internal customer service
Carrier Management
Manage Operational Risks
- Track company-wide closures
- Track market conditions (port strikes, holiday disruptions, etcs)
- Work with carriers on contingency plans for expected delays
Driving Continuous Performance Improvements
- Drive consistency on performance
- Improve both gross & net scores
- Identifying areas of improvement
- Manage MBR Action Trackers
POC and Escalation Point for CrossDock
- Regular meetings with Material Project Managers to work with shippers on proper selection of Mode of Transport
- Regular meetings with CrossDock service provider
•
- Support with issues between CrossDock service provider and transport service provider
New Program Launches (i.e CrossDock)
- Support with SOP/SOW creations
- Establish expectations (with service provider and CBM Team)
- Transition Manager for any carrier change projects
Minimum Requirements: Education & Experience
- Bachelor's Degree
- Relevant years of experience in Logistics and Transportation Operations
Knowledge & Skills:
- Communication skills at all levels.
- Demonstrate sense of urgency.
- Accustomed to taking accountability for ensuring that projects are completed on time.
- Identifies and resolves technical, operational, and organizational problems.
- Analytical and use of data to drive solutions.
- Strong attention to details
- Ability to deal with ambiguity.
- High level of business acumen.
Work Location: Austin, TX
Education: Bachelor's Degree
Years of Experience: 2 - 4 Years
Shift: Day (Austin)
Travel: Yes, 10% of the Time
Relocation Eligible: Yes
Referral Payment Plan: Employee Referral (Standard)
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 10% of the Time
Relocation Eligible:
Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
Not included in the source posting: what you'll do, qualifications, benefits.
Skills
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