Licensed Administrator - In Office - Burlington, Ontario, Canada

• You will be part of a dynamic workforce and you will be trained to use industry-leading technology such as our iAdjust/Claimspace software.
• Your workload is balanced.
• You will be entitled to a multitude of benefits such as education fee reimbursement and a flex-benefit health and dental plan that allows you to customize your coverage.

• Support to the

• Provide high level of

to internal adjusters in accordance with predetermined KPI's and client guidelines

• Professional telephone manner and excellent communication skills both written and verbal
• Ability to problem solve and work well independently and in a team environment
• Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
• Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
• Ability to work well under pressure and maintain composure in a fast paced and changing environment
• Maintaining applicable information and data entry within internal claims management software
• Sending appropriate

following generally standardized procedures using coding skills and some judgement for review by the adjuster

• Transcribing reports and statements when required

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• Administrative support to the district/branch manager, assistant branch manager and property supervisor as needed

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and forward calls in a timely, professional and efficient manner

• Other duties as assigned

Qualifications & Experience

• A post secondary diploma in

• Equivalency in combination of education and experience will be considered.

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• Able to draw valid conclusions and effectively communicate them.
• Qualify for Adjuster's license - must be willing to take courses and obtain license in the future
• Proficient with use of

• Previous experience within a dynamic team will be given preference.
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Advanced communication skills including:

•

• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
• Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
• Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations.
• Commitment to ongoing education and learning
• Positive Team Dynamics
• All prospective employees must pass a background check
• Time Allocation estimations are subject to change

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.