Leisure Service Officer - Customer Service / Reception

Band 2 $43.05 p/h (including casual loading)

Key responsibilities include:

• Conduct customised tours of the facility, identifying customer needs and actively promoting and selling appropriate memberships.

• Assist in promotion, event ticketing and sales of Recreation venue competitions, programs, services, events, and activities.

• Merchandise and retail area stock and displays.

• Periodic checks of facilities to ensure only confirmed bookings and paying casual hire customers are using them.

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To be successful in this role, you will have excellent customer service and communication skills, with the ability to confidently engage with a diverse community both in person and over the phone. You will be organised and detail-oriented, comfortable using point of sale and administrative systems, capable of handling cash and enquiries efficiently, and committed to maintaining a safe, welcoming and well-presented environment. Experience in similar customer service facing roles required.

Essential Experience:

• Working with Children's Check

• CPR Certificate

• Provide First Aid would be advantageous

• Preferred candidates will be required to undergo a National Police Check and a pre-employment medical assessment as part of the recruitment process (funded by the City).

If this sounds like the role for you, then click apply now!