Legal Operations Manager

• Design, implement, and continuously improve scalable workflows across the Legal team, including commercial, product, privacy, corporate, and compliance-related work.

• Own and optimize the Legal team's technology ecosystem, including contract lifecycle management, e-signature, intake, knowledge management, and reporting tools.

• Identify practical opportunities to leverage automation and AI-enabled tools to streamline routine legal work, improve self-service, and strengthen data quality, while partnering with Legal and IT on appropriate governance and controls.

• Build dashboards and reporting that give Legal leadership visibility into workload, contract cycle times, key trends, business impact, and operational priorities.

• Lead cross-functional projects and change-management efforts, including new process rollouts, systems integrations, internal enablement, and stakeholder communications.

• Serve as a trusted point of contact for legal process and technology questions, helping employees navigate Legal's tools, resources, and ways of working.

• Develop and maintain scalable legal knowledge resources, templates, playbooks, and training programs that make it easier for the business to engage Legal effectively.

• You are energized by finding better ways to work and can turn ambiguity into clear, practical processes.

• You bring a strong point of view on how automation and AI can improve legal operations, paired with sound judgment around accuracy, confidentiality, security, and human review.

• You can translate complex legal and operational needs into simple workflows, systems requirements, and actionable recommendations for a range of stakeholders.

• You are comfortable moving between strategic planning and hands-on execution, whether that means designing a roadmap, building a dashboard, or troubleshooting a workflow.

• You build strong cross-functional relationships and can influence adoption through clear communication, thoughtful change management, and a service-oriented mindset.

• 4+ years of experience in legal operations, paralegal work, contract operations, or a related operational role supporting an in-house legal team.

• Experience managing and improving legal processes, including contract intake, contract lifecycle management, legal requests, knowledge management, or matter tracking.

• Proven experience using AI to improve workflows and increase efficiency for the legal team and its cross-functional parnters.

• Experience collecting, analyzing, and presenting operational data through dashboards, reports, or executive-ready insights.

• Strong project management, organizational, written communication, and stakeholder-management skills.

• A bachelor's degree or equivalent practical experience.

• Proficiency with tools such as Microsoft Office, Salesforce, Ironclad, DocuSign, Slack, Tableau, Snowflake and reporting or workflow automation platforms.

If you are excited to help build a modern, AI-enabled Legal function that is operationally excellent, business-minded, and built to scale, we would love to hear from you.

We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers. Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans

• 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually

• Flexible time off, ​p​aid holidays, and more

• Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more

• Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support

• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions

• Employee Stock Purchase Program​ (ESPP)

• Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2.

• We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market.

• We invest in our people. We offer mentorship programs, management training, and wellness initiatives.

• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off.

• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL.

• We're a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.

• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

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