Leave and Accommodations Administrator

• Administer employee leave of absence programs, including medical, parental, family care, disability, military, statutory, and personal leaves across multiple countries.
• Serve as the primary point of contact for employees and managers regarding leave processes, eligibility requirements, documentation, pay impacts, and return-to-work expectations.
• Coordinate leave cases with third-party leave administrators, disability carriers, payroll, HR partners, and other internal stakeholders.
• Manage leave intake, case tracking, documentation review, approvals, status updates, and case closure activities.
• Maintain accurate leave records, employee communications, and case documentation in HR systems and case management tools.
• Monitor leave timelines and ensure employee, manager, payroll, and vendor actions are completed within required deadlines.
• Assist with workplace accommodation processes and return-to-work planning in partnership with HR and relevant stakeholders.
• Ensure compliance with company policies and applicable federal, state, provincial, and country-specific leave disability, accommodation and employment requirements.
• Escalate complex leave, disability, accommodation, or compliance matters to senior team members as appropriate.
• Support audits, reporting, and leave-related metrics by maintaining data accuracy and documentation standards.
• Identify opportunities to improve leave administration processes, employee communications, and operational efficiency.
• Provide support on leave-related projects, system enhancements, and process improvement initiatives.
• Partner with Benefits, Payroll, and HR teams to ensure accurate pay, benefit administration and employee deductions throughout the leave lifecycle.

• Bachelor's degree in Human Resources, Business, or a related discipline, or an equivalent combination of education and experience.
• 3+ years of experience administering leave of absence, disability, accommodation, or related HR programs.
• Experience administering leave and accommodation programs in a multi-jurisdictional environment.
• Working knowledge of global leave, disability, accommodation, and return-to-work practices.
• Experience using HR technology platforms and Microsoft Office applications.
• Demonstrated expertise in administering leave of absence, disability, and workplace accommodation programs while ensuring compliance with applicable laws, regulations, and company policies.
• Strong ability to manage employee cases from intake through return to work, balancing employee experience, operational requirements, and regulatory obligations.
• Excellent communication and relationship-building skills, with the ability to effectively partner with employees, managers, HR, Payroll, Benefits, vendors, and other key stakeholders.
• Proven organizational and case management skills, with the ability to manage multiple priorities, maintain accurate documentation, and meet critical deadlines in a fast-paced environment.
• Strong analytical and problem-solving capabilities, including the ability to assess complex situations, identify risks, and recommend practical solutions.
• High attention to detail and commitment to data integrity when maintaining leave records, reporting, and case documentation.
• Experience utilizing HR technology platforms, preferably Workday, case management systems, reporting tools, and Microsoft Office.
• Ability to identify process improvement opportunities and leverage technology and AI-enabled tools to enhance operational efficiency, employee communications, and service delivery.
• Demonstrated sound judgment, discretion, and professionalism when handling sensitive and confidential employee information.
• Global mindset with the ability to navigate varying leave, disability, and accommodation practices across multiple countries and jurisdictions.

• Experience supporting global leave programs in the United States, Canada, EMEA, APAC, or LATAM regions.
• Experience with Workday, ServiceNow, or similar HRIS and case management platforms.
• Familiarity with disability management, workplace accommodations, and interactive process administration.
• Experience developing reports, dashboards, and leave-related metrics.
• Experience leveraging AI tools, including Microsoft Copilot, ChatGPT, Claude, or other generative AI solutions to improve operational efficiency, reporting, process documentation, and employee communications.
• CEBS, SHRM-CP, PHR, CHRP, or other relevant professional certification.

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that - by protecting people's and organizations' sensitive data and seeking to end cyber risk - we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here .

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages, including:

• Equity for all employees
• Flexible time off and paid volunteer days
• RRSP and 401k match
• Training and career development programs
• Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services
• Robust Employee Assistance Program (EAP) with mental health services
• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com.

• Conducts duties and responsibilities in accordance with AWN's Information Security policies, standards, processes, and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
• Background checks are required for this position.
• This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations ("EAR").  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.