Lead Site Reliability Engineer
About the role
Required Qualifications
- Bachelor's degree in computer science or related field.
- 8 or more years in information technology field, SRE, DevOps, Platform Engineering.
- 2 or more years of project/technical lead experience
- Demonstrated ability to lead high-severity incident and service restoration bridge calls, including coordination and communication with senior leadership.
- Must possess strong verbal communication skills, remain composed under pressure, provide clear status updates, drive technical teams toward resolution, and confidently manage stakeholder expectations during critical outages.
- Ability to perform root cause analysis over a broad range of software technologies in a large, multi-system production environment supporting critical pharmacy operations
- Understanding and experience with generative and agentic AI tools for authoring and analysis
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
- Availability for occasional and/or weekend escalations on an as-needed basis, to support pharmacy releases and escalations
Preferred Qualifications
- Master's Degree
- Domain knowledge and experience working in the health care sector, specifically pharmacy
- Experience with .NET, Java, Typescript, SQL Server, Oracle Database, Postgres, MongoDB, Kubernetes, Temporal, and similar technologies, particularly in a regulated enterprise environment
- Experience working with Agile SDLC and/or Scrum
- Extensive experience with large-scale observability tools such as Dynatrace and Splunk
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
Pay Range
Description of Benefits
Equal Opportunity Employer
Not included in the source posting: about the role.
Skills
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