Lead QA Engineer, Enterprise Platform
Description
About Keeper
About the Job
Responsibilities
- Own the product roadmap, priorities and release scope for secure customer-managed and restricted deployment environments
- Translate customer, field, CTO and business requirements into clear product requirements, feature definitions and measurable acceptance criteria
- Drive cross-functional delivery across multiple engineering teams working within shared codebases and platform services
- Define release plans, milestones, dependencies and readiness criteria across backend, client, PAM, identity, infrastructure and platform workstreams
- Own product requirements for installation, upgrades, versioning, rollback, supportability and lifecycle management
- Drive platform workstreams including database upgrades, logging and metrics, licensing, offline operation, customer-controlled encryption keys and deployment reliability
- Partner with technical leads to evaluate feasibility, resolve trade-offs and ensure requirements align with platform architecture and engineering standards
- Partner with QA to define acceptance criteria, validation requirements and release readiness
- Ensure customer-managed deployment requirements are incorporated into shared platform services while avoiding unnecessary product forks
- Maintain alignment between customer-managed deployment requirements and Keeper's broader cloud platform roadmap
- Define requirements for containerized delivery across Docker, Kubernetes, Helm and Linux-based environments
- Define product requirements for secure software supply chain practices including image signing, SBOMs, release artifacts and auditable build processes
- Work with Engineering to identify cloud-specific dependencies and define requirements for customer-managed or disconnected alternatives
- Support Sales Engineering and customer-facing teams on technical evaluations, demonstrations, trials and early customer feedback
- Define requirements for installation, upgrade, administration and operational documentation
- Maintain clear visibility into delivery status, risks, dependencies and decisions for Product and Engineering leadership
- Protect product scope and uphold core platform principles including security, maintainability, zero-knowledge architecture and shared-code consistency
- Use AI-assisted tools such as Claude, ChatGPT or similar platforms to improve product research, requirements development, technical analysis, documentation and workflow efficiency
Requirements
- 7+ years of experience in product management, technical product management, platform product management or a related technical product role
- Significant experience owning technically complex software products or platform capabilities delivered across multiple engineering teams
- Direct experience shipping software that customers operate in their own environments, such as self-hosted, on-premises, appliance, private cloud or disconnected deployments
- Strong understanding of software installation, upgrades, versioning, backward compatibility, release planning and support lifecycle requirements
- Strong technical understanding of containers and deployment technologies including Docker, Kubernetes and Helm
- Familiarity with Linux systems, networking, DNS, TLS and common enterprise infrastructure concepts
- Understanding of CI/CD pipelines, build systems, container registries and modern software delivery practices
- Familiarity with cloud infrastructure and services, particularly AWS, and the role of services such as object storage, queues, messaging and email within distributed applications
- Ability to understand technical architecture documents, evaluate engineering trade-offs and participate effectively in infrastructure and deployment discussions
- Proven experience translating complex customer and technical requirements into clear product scope, user stories and acceptance criteria
- Experience leading delivery across multiple engineering teams without direct reporting authority
- Strong product judgment with the ability to prioritize competing requirements and maintain disciplined scope
- Strong written and verbal communication skills with the ability to work effectively with engineers, executives, customers and field teams
- Experience managing product risks, dependencies and release readiness across complex initiatives
- Ability and willingness to use AI-assisted tools effectively to support product research, technical analysis, documentation and execution
- U.S. citizenship required due to the nature of certain Keeper contracts
Preferred Qualifications
- Experience delivering software into air-gapped, disconnected or highly restricted environments
- Experience supporting government, defense or regulated environments such as DoD IL5, FedRAMP, classified systems or similar deployment models
- Active U.S. Government security clearance
- Experience with enterprise cybersecurity, privileged access management, secrets management, key management or identity security products
- Familiarity with zero-knowledge or end-to-end encrypted architectures
- Experience with software supply chain security, SBOMs, artifact signing and reproducible builds
- Familiarity with open-source licensing requirements including AGPL or similar licenses
- Experience with offline software licensing, entitlement management or license enforcement
- Familiarity with customer-managed databases, logging platforms and observability tooling
- Experience working closely with platform, infrastructure or DevOps engineering teams
Benefits
- Medical, Dental & Vision (inclusive of domestic partnerships)
- Employer Paid Life Insurance & Employee/Spouse/Child Supplemental Life
- Voluntary Short/Long Term Disability Insurance
- 401K (Roth/Traditional)
- A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc.)
- Above-market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification
Keeper Candidate Privacy Notice
Information You provide
- Contact details, CV/resume, cover letter
- Employment history, qualifications, work eligibility
- Application responses and uploaded documents
Information We generate
- Interview notes, assessments, communications
- Scheduling information
Information From Others
- Recruiter/referral information who submit your profile
- References (with your consent, before final offer)
- Public professional profiles
- Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
- We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2.
How We Use Your Data
- Assess your application and suitability
- Manage interviews and recruitment workflow
- Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
- Comply with employment law obligations
3.
Legal Basis
- Legitimate Interests (recruitment management, security and integrity of the hiring process)
- Contracting steps (for progressed candidates)
- Legal and regulatory compliance obligations; explicit consent where required
4.
Internal
- HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Service providers who assist with
- Applicant tracking, recruitment systems and assessment providers
- Background verification vendors (post offer)
- Recruitment agencies (where applicable)
- Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5.
International Transfers
Security
Retention
Exceptions
- You opt into our talent database for further retention by providing consent (extended retention)
- You're hired (transfers to employee records)
8.
Your Rights
You have the following rights and can contact us at the email below to exercise them:
- Access, correct, or delete your data, subject to applicable law and retention requirements
- Object to or restrict processing
- Withdraw consent (where applicable)
- Request data portability
- Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9.
Automated Decisions
Contact
- Candidates can send privacy questions to:
Originally posted on Himalayas
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Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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