Key Account Executive, Pet Nutrition & Care

• Maximise the effectiveness of the promotional and trade plan through ongoing optimisation of trade spend within approved guardrails.

• Identify and deliver key projects that unlock business efficiency for both the key account and Zesty Paws business

• Coordinate and manage all aspects of promotional submissions and related administration processes.

• Conduct account performance analysis and reporting to inform decision-making and drive continuous improvement.

• Prepare and analyse data for category reviews to support joint business planning.

• Perform competitor analysis to identify market trends and opportunities.

• Manage and process customer claims efficiently to ensure timely resolution and compliance.

• Support and strengthen customer relationships, contributing to improved ways of working and collaboration.

• Assist in the development and execution of strategic account plans aligned to growth objectives and customer value creation, including portfolio ranging and promotional programming.

• Track investment and manage customer claims efficiently to ensure commercial effectiveness, timely resolution, and compliance.

We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting & ambitious results.

To make sure we're setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• 2+ years experience in business development management, account management / customer facing or category management

• Tertiary degree in a related field (e.g., Business, Commerce, Analytics, Marketing)

• Demonstrated commercial acumen with a relentless, proactive focus on growth and customer engagement

• Demonstrated ability to deliver ambitious targets and KPIs

• A proven ability to develop strong relationships and business plans with customers

• Strong Excel and data analysis skills, including an understanding of category data analysis tools and techniques

• Exposure in negotiating contracts and agreements, with a focus on achieving mutually beneficial outcomes

• Familiarity with the industry, including market trends, competitive landscape, and customer needs.

H&H Group believes in the benefits of a diverse & inclusive workplace & aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination & harassment, creating a safe and inclusive environment for all.

We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, & our hiring decisions will be based on business needs, position requirements, & the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.

If you have what it takes, please apply via the online portal & we will be in touch soon. We move quickly & may fill the role prior to the application close date, so we suggest you get in touch today!