Junior OnSite IT Services Partner
Working Hours: Fulltime, Monday to Friday
What will you do?
Desk-side Support
Hardware Break & Fix
Warranty Management
Asset Tracking
IMACD Services
Eyes and Hand Support
Stock Management
Onboarding
Event Support
What skills and capabilities will make you successful?
- Degree in Information Technology, Computer Science, Electronics, or a related field would be a plus
- 2-3 years of experience in IT Support, Service Desk, End-User Computing, or a similar technical support role.
- Good knowledge of workplace and infrastructure equipment, including desktops, laptops, tablets, smartphones, printers, and peripheral devices.
- Experience troubleshooting hardware, software, and connectivity issues in a corporate environment.
- Familiarity with Microsoft Windows, Microsoft 365 applications, and standard IT support tools.
- Experience performing IMACD activities (Install, Move, Add, Change, De-Install) for end-user devices and workplace equipment.
- Knowledge of asset management processes, inventory tracking, and hardware lifecycle management.
- Experience coordinating with external vendors and handling warranty-related activities.
- Ability to diagnose and resolve technical issues independently while escalating complex cases when required.
- Strong organizational skills with attention to detail and accurate documentation practices.
- Excellent communication skills and a customer-focused mindset when supporting end-users.
- Strong understanding of security, compliance, and confidentiality requirements.
- Ability to work effectively both independently and as part of a local and global support team.
- Fluent English communication skills, both written and verbal.
What's in it for you?
- A wide range of benefits: Bookster, Wellington platform, Meal tickets, discounts at several partners;
- Medical & healthcare options: Private medical subscription;
- Flexible Benefits
- Mental healthcare: Employee Assistance Program (24/7 online counseling)
- One day off to celebrate your birthday with your beloved ones;
- Hands-on training and access to our technical labs;
- Development Plan through Career path and coaching;
- Open Talent Market - a platform where you can easily find your next challenge, an exciting project, or a cool mentor;
- Sustainability is at the heart of what we do, who we are, and what we believe in;
- Exposure to a multicultural and dynamic environment;
- Diversity and Inclusion - an integral part of the company's history, culture, and identity.
Start your IT journey with a team that values your development and potential - apply today!
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares.
Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.
Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.
Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation , and initiatives that support youth education.
Looking to make an IMPACT with your career?
Not included in the source posting: about the role, what you'll do, benefits.
Skills
Who can apply
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