Jira Engineer(Senior) | Offshore

• Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows

• Translate business and user requirements into effective system configurations, automations, and dashboards

• Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas.

• Lead the design for integrations and APIs to/from existing HR, Finance and other support applications.

• Develop and maintain comprehensive system architecture documentation, blueprints, and standards

• Partner with product owners, project managers, and technical leads to gather and refine system requirements.

• Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks

• Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.

• Work on an international team in different timezones and often competing priorities.

• Work in an iterative way with the business stakeholders to agree, develop and document solutions.

• Act as a trusted advisor on platform strategy and continuous improvement initiatives.

• Jira Service management, Jira Admin (cloud/data), Confluence admi

• Workflow design & optimization

• Automation rules

• Dashboards & reporting

• Understanding of REST API's & integrations

• Scripting

• Design scalable solutions

• Build ticketing solutions across multiple teams/functions

• Integrate Jira with SAP API configuration

• Data migration - import/export

• Requirement gathering/ stakeholder workshop experience

• Management of change, release & environment

• Dashboard development, SLA, KPI reporting

• Problem solving ability

• Explaining technical concepts to non technical users

Originally posted on Himalayas