IT Vendor Management, Principal

• Lead the enterprise vendor management strategy for global IT services and contingent labor suppliers.
• Build and scale governance frameworks that improve supplier performance, manage risk, and deliver business value.
• Manage executive-level supplier relationships, including steering committees, quarterly business reviews, and strategic planning sessions.
• Drive performance through service-level agreements, key performance indicators, experience metrics, and data-driven reporting.
• Lead vendor onboarding, offboarding, and transition programs to ensure service continuity and operational stability.
• Partner with Procurement and Finance to optimize contracts, commercial governance, and supplier investments.
• Establish governance approaches for the use of artificial intelligence within outsourced services and contingent labor programs.
• Oversee contingent workforce operations, supplier management programs, and workforce management tools.
• Promote supplier-led innovation, automation, and transformation initiatives with measurable business outcomes.
• Ensure compliance with regulatory requirements, internal policies, and vendor risk management standards.

Required Qualifications

• 10+ years of experience in vendor management, sourcing, outsourcing, or supplier management, with a strong focus on IT services and contingent labor programs.
• Proven experience leading global vendor management or strategic partner management functions.
• Deep knowledge of contingent labor programs, managed service provider models, and vendor management systems.
• Experience managing large-scale technology service providers and infrastructure outsourcing relationships.
• Demonstrated success leading vendor transitions, transformation initiatives, and governance programs.
• Strong expertise in performance management, service-level agreements, contract management, and financial oversight.
• Knowledge of vendor risk management, compliance requirements, and supplier performance practices.
• Executive presence with the ability to influence and collaborate with senior stakeholders.
• Strong analytical and financial management skills.
• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Ability to travel up to 25%, including domestic and international travel as business needs require.

Preferred Qualifications

• Master's degree.
• Professional certification in supplier management, sourcing, procurement, or a related discipline.

At FIS, you'll have opportunities to grow your career, collaborate with talented colleagues, and make an impact that reaches far beyond your role. Our benefits include:

• Internal career growth opportunities
• Flexible and creative work environment
• Diverse and collaborative atmosphere
• Professional and personal development resources
• Opportunities to volunteer and support charities

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