Insurance Verification and Authorization Specialist - Virtual Assistant
Virtual Rockstar
United StatesPosted about 2 months agoDiscoveredMatch locked
RemoteFull TimeHuman Resources
Rockstar
is seeking a highly accurate and proactive Insurance Verification & Authorization Specialist to support a growing physical therapy practice operating across multiple U.S. states. This is a full-time remote role, ideal for a detail-oriented virtual assistant with experience in healthcare admin, insurance workflows, and EMR systems.
About the Practice
This physical therapy group is focused on delivering exceptional, outcomes-driven care across a multistate network of clinics. Their internal culture values efficiency, clarity, teamwork, and excellent patient service - and they are looking for a virtual team member who shares those values and can help maintain the high standard of support they promise both patients and providers.
Schedule & Requirements • Full-time, remote
- Work hours: U.S. Mountain Standard Time (MST)
- Must have a reliable high-speed internet connection
- Must use dual monitors for optimal workflow and speed
- Must be comfortable working in a fast-paced, high-volume environment
Why Join This Team?
- Be part of a mission-driven organization helping patients across multiple states
- Join a team that values process, professionalism, and proactive problem-solving
- Long-term remote opportunity with daily collaboration and clear expectations
- Use your insurance expertise to ensure patients receive timely, approved care
- Work with a respectful, communicative, and high-functioning team
Responsibilities
- Verify patient insurance eligibility and benefits across a variety of payers and plans
- Obtain prior authorizations and referrals as required by insurance
- Accurately update patient insurance records within the EMR (WebPT)
- Communicate effectively with patients and internal teams to clarify insurance requirements
- Proactively follow up on pending verifications or authorization requests
- Flag and report issues that may affect patient scheduling or treatment approval
- Support insurance documentation and maintain organized digital records
- Collaborate via Microsoft Teams with onsite and remote administrative staff
Tools You'll Use • EMR: Prompt
- Communication & Collaboration: Microsoft Teams
- Excel, shared drives, and patient management portals as needed
Requirements
- Experience with insurance verification and prior authorization (physical therapy or outpatient healthcare preferred)
- Familiarity with U.S. healthcare insurance terminology and workflow
- Proficient in navigating payer websites, portals, and verification tools
- Excellent attention to detail and record-keeping
- Strong verbal and written English communication skills
- Comfortable working independently with accuracy and accountability
- Able to consistently work full-time MST hours
Benefits
- Competitive salary commensurate with experience.
- Opportunities for professional development and growth.
- Work in a dynamic and supportive team environment.
- Make a meaningful impact by helping to build and strengthen families Acrros the Globe.
Originally posted on Himalayas
Skills
excel
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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