Connecting Odds
Cummins

Inside Sales Coordinator

Cummins
Indianapolis, INPosted about 2 months agoDiscoveredMatch locked
HybridSales

Job Summary

Supports customer facing sales force through the rhythm of sales; Lead to close. Executes, supports, improves selected activities under limited supervision.

business.

This is a remote/hybrid position. Candidates can be based in any time zone but are expected to work standard business hours of 8:00 AM to 5:00 PM in their local time zone, with occasional onsite requirements as needed.

ways

  • Respondtocustomercallsandemails,qualifyinquiries,androuteopportunitiestotheappropriatesalesprofessionals
  • Preparebudgetaryquotesbygatheringtechnicalinformation,pricing,leadtimes,andcustomerrequirements
  • Processcustomerorders,acknowledgements,invoices,andshippingnoticeswhileensuringaccuracyandtimelycommunication
  • CreateandmanagePreventiveMaintenance(PM)contracts,workorders,andservice-relateddocumentation
  • Coordinatewithinternalteamstoresolvecustomer,order,pricing,andserviceissues
  • Reviewdashboards,auditreports,andoperationaldatatosupportserviceandsalesactivities

following

  • Strongcustomerserviceandsalessupportexperienceinafast-pacedenvironment
  • Abilitytomanagemultiplepriorities,contracts,workorders,andcustomerrequestswithahighlevelofaccuracy
  • Experiencepreparingquotes,processingorders,andmaintainingdetailedrecords
  • Strongcommunicationskillswiththeabilitytoexplaintechnicalinformationtocustomersandinternalstakeholders
  • Proficiencyworkingwithservicemanagement,CRM,ERP,orworkordersystems
  • Abilitytoidentifyissues,troubleshootproblems,andcoordinateresolutionsacrossmultipleteams
  • Demonstratedattentiontodetailandcommitmenttodeliveringcustomer-focusedsolutions
  • Abilitytocollaborateeffectivelyandsupportcontinuousprocessimprovementinitiatives
  • Receive PM request from SDCS team and enter into tracker
  • PM contract creation (SOW, Pricing etc.)
  • Create/Open PM work orders (SRT, parts etc.) and send over to responsible team in the requested time frame
  • Inform the NADC team of any missing information (contact, parts, units etc.)
  • Change requests to fix incorrect information (address, parts, units etc.)
  • Sending PM work orders to Field Aware
  • Managing any changes to the FieldAware/BMS WO (cancelation, change of service)
  • Issue credits rebills for PM contract pricing issues
  • Route process issues to the appropriate stakeholder (NADC, SDCS, etc.)
  • Review dashboard and audit reports
  • Customer specific PEM checklist FA forms (National Accounts)

Education, Licenses, Certifications

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

Benefits

Base salary rate commensurate with experience.Additionalbenefitsvarybetweenlocationsandincludeoptionssuchasour401(k)RetirementSavingsPlan,CashBalancePensionPlan,Medical/Dental/LifeInsurance,HealthSavingsAccount,DomesticPartnersCoverageandafullcomplementofpersonalandprofessionalbenefits.

Job

Sales

Organization

Cummins Inc.

Role Category

On-site with Flexibility

Job Type

Office

Min Salary

$56800

Max Salary

$85200

ReqID

2436117

Relocation Package

Yes

100% On-Site

No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.

Not included in the source posting: about the role, what you'll do.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.