Inside Sales / Account Manager

Position:

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Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses •

Contribute to a positive and engaging work environment by participating in company-sponsored events and activities. •

Enjoy the balance between work and life that suits you with flexible work arrangements. •

Take advantage of opportunities for continuous learning and career advancement. •

Be part of a team that celebrates diversity and fosters an inclusive culture.

We are seeking a proactive and detail-oriented Inside Sales Representative to support our Service Department by managing sales process for price quotes and renewal efforts for service contracts. The ideal candidate combines strong customer communication skills with sales acumen, technical curiosity, and the ability to manage multiple quote opportunities simultaneously.

Deliver pre-generated service quotes in a timely manner Reconfirm that all the necessary stakeholders/decision makers are viewing the quote to facilitate moving it along to close win. Communicate with customer to ensure they understand why it is important for them to accept the quote/scope of work and the potential downside for rejecting it. Follow up on open quotes to drive approvals and close opportunities Identify upsell and cross-sell opportunities (preventative maintenance, upgrades, service agreements, etc.)

Maintain accurate quote activity records in CRM and ERP systems Coordinate scheduling handoffs after quote approval Assist with service agreement renewals and recurring revenue initiatives

2+ years of experience in customer success, inside sales, service coordination, or related field Experience preparing quotes or estimates preferred Strong written and verbal communication skills Ability to interpret technical information (mechanical, electrical, or service-based industries preferred) High attention to detail and strong organizational skills

Ability to manage multiple priorities in a fast-paced environment

Renewal retention rate on service contracts

Opportunity to directly impact service revenue growth Collaborative environment between sales and service teams Career path into Account Management, Service Management, or Sales Leadership - About MicroSourcing With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing , equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%! For more information, visit

Originally posted on Himalayas