Independent Consultant, Partner Manager
Calling all innovators – find your future at Fiserv.
Job Title
Independent Consultant Partner Manager
Location
What you will do
Partner recruitment and development
- Recruit, qualify, and onboard new Independent Consultants across target markets and verticals
- Build a strong pipeline of prospective consultants and referral partners
- Conduct due diligence and commercial assessments on prospective partners
- Develop and deliver growth plans to increase consultant-generated sales
- Promote Fiserv products, solutions, and value propositions to the consultant community
Partner onboarding
- Manage the end-to-end onboarding process for new Independent Consultants
- Ensure partners complete all compliance, contractual, and training requirements
- Deliver onboarding sessions covering products, pricing, processes, and sales tools
- Equip partners with the tools and resources needed to generate opportunities successfully
Relationship management
- Act as the primary relationship owner for Independent Consultants
- Maintain regular engagement through calls, reviews, and performance meetings
- Provide guidance on sales opportunities, pricing, and solution positioning
- Identify ways to improve partner productivity and growth
Partner support
- Manage day-to-day partner queries and issue resolution
- Coordinate with internal teams across Sales, Operations, Underwriting, Pricing, Customer Service, and Product
- Ensure partner issues are resolved within agreed service levels
- Represent partner needs and help improve the overall partner experience
Performance management
- Track partner sales activity, pipeline, and conversion metrics
- Monitor performance against agreed growth targets
- Produce regular performance reports and business reviews
- Identify underperformance and implement corrective action plans where needed
What you will need to have
- Experience in channel sales, partner management, or business development
- Proven ability to recruit and grow partner relationships
- Strong stakeholder management and communication skills
- Experience managing multiple priorities and delivering against targets
- Strong commercial focus with negotiation and influencing skills
- Excellent organisation and problem-solving skills
What would be great to have
- Payments industry experience
- Experience working with referral partners, consultants, ISOs, or indirect sales channels
- Knowledge of acquiring, POS solutions, eCommerce, and payment technologies
- Experience using CRM tools, ideally Salesforce
Key strengths for success
What success looks like
In the first 12 months, success in this role will mean building a scalable Independent Consultant programme, recruiting and onboarding a strong network of active consultants, creating a clear engagement and support model, delivering sustainable pipeline growth and new merchant acquisition, and becoming a trusted partner to the Independent Consultant community. Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
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