HR Operations Specialist

for prioritizing employee well-being and fostering a supportive, inclusive workplace culture. We are seeking a detail-oriented and service-focused HR professional to support end-to-end employee lifecycle operations in Vietnam. This role is responsible for employee administration, labor contract management, statutory social insurance administration, HR systems maintenance, expatriate immigration support, and employee services. The position plays a key role in ensuring data accuracy, regulatory compliance, operational excellence, and a positive employee experience throughout the employment lifecycle.

Key Responsibilities

1. Employee Lifecycle Management

• Manage employee onboarding, probation administration, labor contracts, contract renewals, personnel records, and offboarding processes.
• Prepare, issue, and maintain employment documentation, ensuring records are complete, accurate, and up to date.
• Coordinate employee lifecycle transactions and updates within Workday and other HR systems.

1. Social Insurance & Regulatory Administration

• Administer statutory social insurance processes, including registrations, amendments, leave-related cases, and employee separations.
• Manage social insurance closure procedures, statutory exit documentation, contribution reconciliation, and required reporting activities.
• Liaise with relevant government authorities and support compliance with Vietnam labor and social insurance regulations.

1. Employee Support & HR Services

• Provide timely, accurate, and professional HR support to employees and managers.
• Process employee certificates, employment verification letters, labor contract copies, leave documentation, and other HR-related requests.
• Support employee welfare and mobility documentation, coordinating with internal teams and external stakeholders as required.

• Coordinate and administer expatriate immigration processes, including work permit applications, renewals, amendments, and cancellations.
• Support visa, Temporary Residence Card (TRC), and other immigration-related documentation for foreign employees.
• Liaise with immigration authorities, government agencies, and external service providers to ensure compliance with applicable regulations.
• Maintain accurate records of expatriate immigration documents and monitor validity periods to support timely renewals and ongoing compliance.
• Provide administrative support and guidance related to expatriate employment documentation requirements in Vietnam.

1. HR Systems & Operational Excellence

• Maintain accurate employee information across Workday and other HR databases.
• Process employee data changes while ensuring data integrity, confidentiality, privacy, and records retention compliance.
• Identify opportunities to improve HR processes, controls, and employee experience.
• Support HR operational initiatives and projects as assigned.

1. Compliance, Engagement & Projects

• Maintain current knowledge of applicable labor laws, employment regulations, and social insurance requirements.
• Support company-wide employee engagement programs, activities, and events.
• Contribute to HR projects, process improvement initiatives, and other duties assigned by the Head of Human Resources.

Qualifications & Experience

• Bachelor's degree in Human Resources, Business Administration, Law, Finance, Accounting, or a related discipline.
• Minimum 2 years of experience in HR operations, employee lifecycle administration, social insurance administration, payroll support, or a similar role.
• Good knowledge of Vietnam labor regulations and statutory social, health, and unemployment insurance processes.
• Experience supporting work permit, visa, Temporary Residence Card (TRC), or other expatriate immigration-related processes is preferred.
• Experience with HR systems, preferably Workday, and strong Microsoft Office skills, particularly Excel.
• Good written and verbal communication skills in both English and Vietnamese.

Core Capabilities

• Operational excellence and strong attention to detail.
• High level of integrity and confidentiality.
• Strong employee service orientation.
• Effective collaboration with internal and external stakeholders.
• Ability to maintain quality and accuracy while working under pressure.
• Commitment to continuous improvement and operational effectiveness.

At DXC Vietnam, we follow a people‑first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal well‑being.

• Attractive and competitive salary package
• Full salary‑based contributions to Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese law
• 13th‑month salary (guaranteed)
• Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/paternity leave, and childcare leave.
• Premium Healthcare Insurance (1+1) for employees and dependents
• Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well‑being to support you and your family
• Access to the Well‑being Hub covering health, mental wellness, and financial planning
• Extensive resources to support your onboarding and continual development including DXC University and sponsorship for professional certification exams.
• DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
• Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation
• Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.)
• Support with a company‑provided laptop
• Annual team activities and company events
• A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth