HR Administration Specialist with Italian

Currently we are looking for the candidate for the position of:

Location: Lodz - hybrid Responsibilities: Timely handling of HR-related tickets Accurate logging of all inquiries in the ticketing system Taking ownership of client-reported issues Performing follow-up actions in case of escalations Participating in client discussions regarding HR processes Handling incoming calls - service line Achieving quality goals and SLA targets Requirements: Italian at minimum C1 level (essential for client's communication purposes) English at minimum B2 level (essential for client's communication purposes) 2 years of experience in HR Operations or HR Payroll (preferred in the Italian market) Good knowledge of MS Excel and Word Strong communication and analytical skills At least secondary education Ability to anticipate client needs and proactively solve problems Capability to participate in client meetings and manage assigned tasks on time Attention to detail and awareness of GDPR-related aspects Time management skills - multitasking role

Performance bonus twice a year Employee referral program bonus Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite Access to training platform (self-learning), domain/soft/technical skills training Possibility to use Italian language on a daily basis Private medical care at Medicover (with possible extension to family members) Reimbursement of Multisport card or points on MyBenefit platform Attractive group insurance Access to well-being platform, free meetings with a psychologist included Stable employment based on an employment contract No trial period IT equipment is provided by the Company Bonuses from the Social Fund Flexible starting hours Opportunity to participate in charity, sports and well-being events Hybrid mode (2 work days from the office per week)

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback