Head of Inbound Operations Centre
Adzuna
Johannesburg, GautengPosted 3 days agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
As the successful candidate, you will take ownership of the entire inbound operation, transforming it from a fragmented support function into a deliberate, data-driven business channel. You will lead the design, implementation, optimisation and governance of a multi-channel inbound environment, ensuring consistent service delivery, workforce planning, quality management and performance measurement
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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