Group Product Manager - Billing & Product Support

• Take ownership of the assigned product portfolio, focusing on maximizing efficiency and reducing revenue leakage of products through regular competitive reviews, analysis of system interoperability and cost management. Develop product roadmaps and recommendations for consideration by management and subsequent incorporation into Product Management and Digital Solutions' overall business plan. Defining criteria to monitor on-going compliance to established service level agreements, and ensuring service levels meet or exceed the client's expectations and the standards of key major competitors with reasonable consistency. Communicate business strategy and initiative updates to large groups of stakeholders via presentation formats to deliver clear, concise and effective communication.

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• Accountable for delivery of key initiatives related to your assigned product portfolio. Lead in the development of options and proposals for projects related to product enhancements and developments and make recommendations regarding impact, effectiveness and feasibility. Develop recommendations inclusive of research market activities to ensure timely and comprehensive knowledge of technology, target market segments, and key clients is reflected.

Who You Are

• You can demonstrate experience

in Billing & Product Management, with preferred experience in billing infrastructure. You have strong knowledge of strategic planning with demonstrated project delivery skills and understanding of our network and operations. •

You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.