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Kotak Mahindra Bank

Grievance Redressal Officer-HO & SUPPORT-Grievance Redressal

Kotak Mahindra Bank
Mumbai, MaharashtraPosted about 1 month agoDiscoveredMatch locked
Full TimeCustomer Services Jobs

About the role

Description Role: Grievance Redressal Officer Grade: M3/M4 Job Role Reinstating the faith of consumers in the brand through effective and efficient resolution of all escalations received at Senior Management Desk. Interact with Senior Stakeholders with in the Group to deliver quick and effective resolution for all escalations. Suggest projects for improvement in Consumer Experience, Operational Ef

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

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