GPS Engineer
Who We Are
What We Offer
Key Responsibilities
Global Product Support (GPS)
team. Team's responsibilities include:
- Developing and maintaining expert‑level knowledge
of our next generation & Legacy platforms and sub system.
- Leading
complex and systematic escalations
together with cross functional design engineering team.
- Delivering knowledge and methodologies to
Applied Materials customer engineers worldwide
, ensuring improved tool health, performance, and stability
- Representing the
voice of the field
in all engineering review discussions and activities
- Developing new
procedures and Best Known Methods (BKMs)
Internal Service Bulletin (ISB)
to support new & legacy platform/ subsystems
- Creating and maintaining procedures for
Safety, Startups, Installation, Calibration, Troubleshooting and Maintenance.
- Develop initial training package for new products and work with
Global Technical Training (GTT)
to develop training class.
- Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping.
•
Identify
critical spares parts
What’s in it for you?
Our Group
- Provides
expert-level support
to semiconductor various Mainframes & sub systems.
- Works closely with Engineering team on assigned technical projects.
- Acts as an intermediary between customers and engineering team by providing
technical support, documentation, and expertise
doing?
- Participate in new build and first startups at customer sites.
- Create and maintain
hardware and service procedures
for field use
- Participate in Engineering development process and ensure all
field aspects and serviceability requirements
are incorporated.
- Solve technical problems using established procedures, engineering judgment, and accumulated field experience.
- Analyze information and apply best-known practices to make decisions and support escalations.
What you should have?
- Bachelor's Degree in Mechanical, Electrical, or Industrial Engineering (or related field)
- 7-10 years of experience
- Strong conceptual knowledge of engineering theories, practices, and procedures within your discipline
- Ability to apply general business understanding from prior experience or education
- Strong interpersonal skills:
clear communication,
asking questions, validating understanding
- A proactive, dedicated approach; team player; motivated to expand technical knowledge and drive data‑based decisions
- Ability to work within standardized procedures to meet deadlines and team objectives
Time Type
Employee Type
Travel
Relocation Eligible
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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