Fleet Operations - Engagement Manager

• Lead end-to-end fleet quality assurance across automotive supply chain operations, ensuring quality, cost, service, and compliance targets are achieved. Establish and enforce quality governance, standards, and operating procedures.

• Drive continuous improvement through KPI monitoring, root cause analysis, corrective actions, and damage prevention initiatives.

• Manage claims processes, supplier compliance, and stakeholder performance.

• Lead quality assurance, inspection, and analytics teams while enabling performance visibility through reporting and insights.

• Support capability development, training, and operational excellence across fleet quality functions.

• Bachelor's degree in Supply Chain, Logistics, Engineering, or a related discipline.

• 8-12+ years of experience in automotive logistics, fleet operations, or quality management. Strong expertise in fleet quality governance, damage prevention, claims management, and continuous improvement methodologies.

• Proven experience leading teams and delivering operational and quality KPIs. Proficiency with Excel, fleet tracking/telematics systems, ERP platforms, and reporting tools such as Power BI or Tableau.

• Strong analytical, stakeholder management, problem-solving, and leadership capabilities.

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com