Fire Alarm Service Specialist 2 - Columbus, OH
About the role
About the role
Who You Are
Who We Are
What You'll Do
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Act as "our customer's best service provider" at all times thereby ensuring Convergint is the customer's first choice for service.
- Assist in the testing, programming and commissioning of fire alarm and life safety systems.
- Assist in the servicing of fire alarm and life safety systems.
- Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programing of Fire Alarm Systems, schematics and operational/product manuals.
- Execute all work in accordance with local and national codes, general best practices as well as company health and safety policies and procedures.
- Act as our customers best service provider at all times thereby ensuring Convergint Technologies is the first choice for service.
- Communicate and work with the other team members consistently to improve overall operations of the Convergint Technology Center, and company.
- Keep up to date and informed on all company policies.
- Present a professional image of Convergint Technologies at all times in appearance and behavior.
What You'll Need
- Exceptional customer focus and ability to work under pressure; ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
- Solid technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
- Solid programming skills and proven ability to troubleshoot problems and look for solutions.
- Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
- A valid driver's license with a clean driving record.
- Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.
Company Benefits
Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
Requirements
Education: High School/GED or equivalent experience
Minimum Experience: 3-5 years as a fire alarm service technician with experience in programming EST 3 or EST 4 (Edwards) fire alarm systems or similar complexity.
Preferred Experience: (but not required): 2 years of hands-on experience in the commercial/ industrial/ low voltage/ electrical industry.
- NICET II Certification in Fire Alarm
- Associates degree in Electronic technology, Instrumentation
Convergint is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
Who can apply
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