Field Service Engineer

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该职位的工作汇报给：

Service Team Leader

Your role and responsibilities:

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your ability by displaying a clear understanding of care in your own area of responsibility.

The work model for the role is: #LI - Onsite

This role is contributing to the Automation - Energy division in Mumbai- India region. Main stakeholders are Plant Operations and Maintenance Teams responsible for automation system reliability, performance, and continuous operation.

You will be mainly accountable for:

• Performing onsite service of ABB System 800xA including preventive and breakdown maintenance, ensuring optimum performance, quick fault resolution, and improved system reliability.

• Executing service work per customer expectations, maintaining positive relationships, identifying sales opportunities, and supporting system upkeep with upgrades and optimizations.

• Preparing and maintaining maintenance checklists, activity lists, SOPs, and backup/recovery procedures.

• Detecting potential failures, diagnosing and fixing hardware/software issues, collaborating with colleagues, and documenting learnings and best practices.

• Suggesting product, quality, and service improvements and discussing them with management.

• Ensuring high HSE standards, eliminating unsafe practices, and adhering to safety procedures at customer sites.

Qualifications for the role:

• Diploma B.E/B.Tech in Electrical, Electronics, or Instrumentation Engineering or similar field.

• 3-6 years of experience in Industrial Automation (DCS) with field service/commissioning in Power, Oil & Gas, Petrochemical, or large industrial plants.

• Minimum 2 years of programming, testing, and commissioning experience in ABB System 800xA; knowledge of AC500, Freelance, Advant AC450, or MOD300 is advantageous.

• Experience with communication interfaces such as Profibus, Modbus, OPC, IEC61850.

• Exposure to cybersecurity solutions, virtualization, and digital solutions.

• Resident engineer position based at customer location.

More about us:

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of domain expertise delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

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