Field Service Agent - Brooklyn - Spanish
HF Management Services
Brooklyn, New York CityPosted 2 days agoDiscoveredMatch locked
Full TimeCustomer Services Jobs
About the role
The Field Service Agent acts as an in-person liaison between Healthfirst and its customers. This individual receives and addresses member & provider inquiries, de-escalates and resolves complaints, educates clients, engages in member retention activities, and escalates issues requiring additional intervention across all Lines of Business (LOBs) within a face-to-face, telephonic, and/or Omni-channe
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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