Field Auto Adjuster- New Jersey
About the role
Job Description
The Auto Field Adjuster is responsible for working in the field to assess vehicle damage, conduct on‑site inspections, and accurately document losses. This role includes writing repair estimates in accordance with company guidelines, taking detailed photographs of vehicle damage, and managing the full estimating process, including supplements and negotiations with repair facilities and other vendors. The appraiser schedules and completes inspections efficiently, maintains thorough documentation, and communicates clearly with customers and partners. A strong focus on exceptional customer service is essential, ensuring customers are informed and supported throughout the claims process.
We are seeking an experienced Auto Field Adjuster to join our field estimating team in the central New Jersey market, with primary coverage in Middlesex and Union Counties. This is a field‑based, territory‑assigned role, and the ideal candidate will reside within or close to this service area. The successful candidate will bring proven expertise in auto damage assessment, strong proficiency with CCC One estimating software, and demonstrated negotiation and time‑management skills. A customer‑focused mindset is essential, as this role plays a critical part in delivering timely, accurate, and high‑quality service to our policyholders.
Key Responsibilities
- Applies mastered content in interpretations of all policy types written by the company and assists leadership in formal and ad hoc training
- Negotiates settlements, makes settlement payments and documents all activities in the most complex of files
- Interprets regulatory compliance and fair claims practices
- Builds mastered relationships with both internal and external customers
- Exhibits mastery estimating fundamentals in order to create estimates of damages on 1st and 3rd party material damage losses of all severities
Supervisory Responsibilities
- This job does not have supervisory duties.
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Skills
Auto Estimating, CCC ONE, Claims Administration, Claims Resolution, Insurance Claims Investigations, Licensing, Negotiation
Compensation
Companies & Partners
Benefits
Not included in the source posting: about the role, qualifications.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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