FCM - Travel Manager - Remote, USA
Travel Manager
About The Opportunity
Key Responsibilities
- Serve as the primary point of contact for FCM Consulting OTR clients and coordinate execution across internal teams.
- Lead global travel program consolidation initiatives and accelerate traveler adoption.
- Partner with sourcing teams to optimize supplier agreements, drive savings, and enhance traveler experience.
- Manage strategic sourcing activities, including RFPs and supplier performance management.
- Drive performance and utilization of preferred airline, hotel, car rental, and ground transportation suppliers.
- Build and maintain strong client and supplier relationships.
- Develop and promote traveler safety and duty of care programs, protocols, and reporting.
- Coordinate incident response planning with client risk management and security stakeholders.
- Create and execute stakeholder communication and engagement strategies.
- Support demand management and traveler behavior change initiatives.
- Implement and enhance small meetings management processes and spend optimization opportunities.
- Track, measure, and communicate travel program success metrics and benchmarking insights.
- Conduct satisfaction surveys and implement action plans based on stakeholder feedback.
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
- Other duties and tasks as assigned
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
Experience & Qualifications
- 7+ years of account management, consulting, and/or travel management experience.
- Proven experience navigating large organizations and complex stakeholder environments.
- Knowledge of international travel regulations, customs, and currencies.
- Experience with T&E (travel & expense) reporting.
- Bachelor's degree (B.A./B.S.) or equivalent.
- Intermediate Microsoft Office proficiency with advanced Excel capabilities.
- Excellent written, verbal, and interpersonal communication skills.
- Strong project management capabilities and experience coordinating teams.
- Analytical mindset with the ability to manage multiple projects simultaneously.
- Self-starter who performs effectively in a fast-paced environment.
- High level of professionalism, discretion, and confidentiality.
- Reliable, high-speed internet connectivity required to support core job responsibilities, including but not limited to video conferencing, access to company systems, and secure handling of company data .
Work Perks! - What’s in it for you
Have fun
Reward & Recognition
Use your smarts
Love for travel
Personal connections
Diversity, Equity & Inclusion
A career, not a job
We back our people all the way
Giving Back
Benefits Include
- Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 9 recognized holidays annually.
- Travel perks/discounts
- Health & Wellness Programs and Employee Financial Wellness Services
- National/International Award Nights and Conferences
- Health benefits including, medical, dental, vision, gender affirming care, and fertility care
- Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
- Flexible Spending Accounts
- Employee Assistance Program
- 401k program with partial match
- Tuition Reimbursement Program
- Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
- Global career opportunities in a network of brands and businesses
*Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.
Location - Remote, USA
If this sounds like the opportunity you have been waiting for then APPLY NOW.
For this position, we anticipate offering an annual salary of $110,000 - $121,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.
As part of our recruitment process, we may use AI tools to assist in various stages, including the screening and assessment of applications. These tools support our evaluation of candidates based on role relevant qualifications, skills and experience. All decisions are made by our hiring team and stakeholders.
We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
Our number one philosophy? Our people. Flight Center Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com
🌟 GBTA WINiT Top 50 Award Recipients (2018-2025) 💫 CHHR: 5-Star DE&I Employer (2023, 2024, 2026) 🌍 Seramount, FCTG Mexico: Member of the Global Inclusion Index (2023-2025) 📰 Newsweek: America's Greatest Workplaces for Diversity (2024) 💛 Benefits Canada: Health/Wellness Program and Mental Health Program (2023, 2025) ✈️ OutThere Awards: Inclusive Travel Finalist (2025) 🏅 Canadian HR Awards: Excellence in Diversity and Inclusion Awardee (2025) 🤝 2026 Disability Index®: World's Top Disability Inclusive Business
#LI-SC1#FCM#LI-Remote
Skills
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