Connecting Odds
HCLTech

Specialist Payment Processing - Finance and SCM

HCLTech
Chennai, Tamil Nadu, IndiaPosted 24 days agoDiscoveredMatch locked

Job Summary

  • Handle escalated accounts and high-value customers with complex issues.
  • Lead root cause analysis for recurring payment delays or disputes.
  • Collaborate with credit control and legal teams for risk mitigation.
  • Drive reduction in DSO (Days Sales Outstanding) and bad debt.
  • Conduct periodic reviews of customer payment behavior and trends.
  • Mentor junior analysts and support their development.
  • Participate in system testing and enhancement projects.
  • Present collection performance insights to leadership.

Key Responsibilities

  • Handle escalated accounts and high-value customers with complex issues.
  • Lead root cause analysis for recurring payment delays or disputes.
  • Collaborate with credit control and legal teams for risk mitigation.
  • Drive reduction in DSO (Days Sales Outstanding) and bad debt.
  • Conduct periodic reviews of customer payment behavior and trends.
  • Mentor junior analysts and support their development.
  • Participate in system testing and enhancement projects.
  • Present collection performance insights to leadership.

Skill Requirements

  • Advanced Problem Solving: Handles escalated and complex collection cases.
  • Root Cause Analysis: Identifies and addresses recurring payment delays.
  • Mentorship: Supports and trains junior analysts.
  • Cross-Functional Collaboration: Works with credit, legal, and sales teams.
  • KPI Monitoring: Tracks DSO, recovery rates, and dispute volumes.
  • Process Improvement: Recommends enhancements to reduce overdue receivables.
  • Presentation Skills: Prepares and shares insights with leadership.

Other Requirements

  1. B.Com/M.Com/Bba/Mba Qualifications Are Required.
  2. Optional But Valuable: Certification In Accounts Payable Or Financial Management

3-4 Years Experience.

Not included in the source posting: about the role, benefits.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.

Apply