Automation Excellence Senior Specialist
About The Role
Solution Design & Development
- Develop automation solutions using tools such as
AI frameworks / Python / SQL
- Convert business requirements and process flows into
technical workflows, scripts, and automation logic
.
- Create reusable components, libraries, and frameworks to accelerate delivery.
- Implement
API-led and event-driven automation
Design and develop AI-augmented automation solutions
LLMs, RAG pipelines, Copilot Studio, AI Builder, and Azure AI Services
.
- Build
intelligent document processing workflows
leveraging OCR, form recognition, and LLM-based extraction.
- Develop
conversational AI agents / chatbots
Testing & Deployment
- Perform unit testing, integration testing, and system testing for all automations.
- Ensure robust exception handling, logging, and monitoring is embedded in solutions.
- Deploy automations to production in collaboration with Infra/Operations teams.
- Track
automation performance, success rates, failure trends
Evaluate AI model outputs
Documentation & Compliance
- Prepare technical documentation, design specs, SOPs, and release notes.
- Ensure adherence to
Maersk security, governance, coding standards, and audit controls
.
- Maintain version control, access management, and compliance with enterprise guidelines.
- Ensure
audit-friendly logging and traceability
for business-critical automations.
- Follow
AI governance and responsible AI principles
Support & Maintenance
- Troubleshoot production incidents and perform root-cause analysis.
- Monitor automation health using
logs, alerts, and dashboards
.
- Optimize existing automation solutions for improved stability and performance.
- Provide hypercare support post-go-live and handover to operations.
•
Monitor and fine-tune AI model performance
Cross-Functional Collaboration
- Collaborate with Product Owner, Business Analyst, GDA, platform teams, and business SMEs.
- Participate in sprint planning, daily stand-ups, retros, and sprint demos.
Required Skills and Qualifications
- Bachelor's/master's degree in Computer Science, Engineering, IT, or a related field.
- 5+ years of experience in automation development.
- Strong knowledge of programming languages:
Python, .NET, C#, SQL
.
- Hands-on experience with
Generative AI / LLM-based solutions
(e.g., Azure OpenAI, Copilot Studio, LangChain, or similar frameworks).
- Experience building
RAG (Retrieval-Augmented Generation) pipelines
for enterprise Q&A or document intelligence use cases.
- Familiarity with
Azure AI Document Intelligence, or similar cognitive services
for OCR, form processing, and email/document classification.
- Understanding of
prompt engineering
principles and techniques for reliable AI outputs.
- Exposure to
agentic AI patterns
building multi-step AI agents that can reason, plan, and act on enterprise data.
- Awareness of
responsible AI practices
bias, fairness, transparency, and data governance.
- Excellent analytical and problem-solving abilities.
Soft Skills
- Ability to manage multiple projects and prioritize tasks effectively.
- Experience with Agile methodologies is a plus.
- Ability to work collaboratively in a fast-paced, dynamic environment.
- Customer-focused mindset with a passion for delivering high-quality data solutions.
- Curiosity and a growth mindset, eagerness to stay current with rapidly evolving AI/ML technologies and apply them to real-world business problems.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .
Not included in the source posting: about the role, benefits.
Skills
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