Bilingual (French-Speaking) Commercial Transaction Coordinator II (Canada) Business Credit

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Bilingual Commercial Transaction Coordinator II within PNC's Business Credit organization, you will be based remotely in Ontario, Canada.

This position will reside in Canada and PNC will not assist with relocation or sponsorship of non-local candidates.

Job Responsibilities:

• Builds relationships and partners with our third party vendors/dealers to influence and support business growth. This is done through providing exceptional customer service and regular and proactive communication between the sales team, vendors and/or customers as well as internal departments such as credit, asset management, tax, booking, funding and customer service.
• Understands the financing request and ensures the documentation package fits the requirements of credit approval and in accordance with the Program Summary Matrices.
• Has read and adheres to all Operations Policies and Procedures. Ensures that all policies and procedures have been implemented as part of the daily workflow process which includes but is not limited to collateral evaluation, lien perfection, insurance, documents countersigned by appropriate signing levels.
• Ensure contracts are priced appropriately and any pricing exceptions are approved and documented as part of the deal file. Ability to price deals using TValue.
• Subject matter expert on business process or documentation requirements.
• Ensure that deal files and systems are accurately documented to ensure that vendors are appropriately funded and customers are set up and billed correctly.
• Influence pipeline growth with dealers and/or vendors and manage the pipeline and forecast production.
• Drive continuous process improvement by providing input to the development and implementation of processes that create a high level of customer satisfaction.

Job Skills:

• Ability to work in a fast paced, customer focused environment
• Excellent verbal and written communication skills, bi-lingual French (required)
• Excellent organizational skills, ability to multi-task
• Detailed oriented
• Team oriented. Ability to accomplish goals.
• Ability to work proactively to find solutions to issues and problems
• Analytical and evaluate inconsistencies or trends.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

Job Description

• Performs functions in the documentation, funding, and due diligence requirements of standard or complex transactions being financed by PNC, or bought from/sold to other institutions. May provide client-facing service directly or with senior coordinators and interact with external business partners. May provide on-the-job training or coaching.
• Determines, reviews and issues required legal documents for transactions while ensuring all terms are met. Prepares and issues legal documents to client for complex transactions.
• Interacts with internal and external contacts to gather necessary information and coordinate closing. Directs work flow as needed to ensure client expectations are met. Builds relationships with legal counsel, vendors and internal partners.
• Gathers, reviews and analyzes all information from internal and external parties specific to transactions, some of which are complex. Resolves inquiries/issues as necessary. Complies with necessary regulations, internal procedures, and may assist in response to audit exceptions.
• Validates that transaction structures match pricing models. Assures potential for perfection of security interest for transactions and/or requests approval for exceptions.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

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• Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.