IT Support Technician

role involves providing technical support for hardware, software, and IT infrastructure, ensuring a high level of service for internal customers while supporting daily IT operations and continuous improvement initiatives.

What a typical day looks like:

• Provide day-to-day technical support for end users, resolving hardware, software, and office application issues.
• Install, configure, maintain, and troubleshoot desktop computers, laptops, mobile devices, and peripheral equipment.
• Deploy software, patches, updates, and system images in line with company standards.
• Set up and support printers, scanners, and other workplace technology solutions.
• Diagnose and resolve hardware, software, and network-related issues, collaborating with local and global IT teams when needed.
• Coordinate repairs with external vendors and maintain accurate IT asset and inventory records.
• Support continuous improvement activities and ensure compliance with quality and company standards.

• Secondary education, preferably with further technical education or equivalent practical experience
• Fluency in Polish is required for this role and basic English communication skills
• Good knowledge of Windows 10/11 and Microsoft Office applications.
• Familiarity with Active Directory, Android, and iOS environments would be an advantage
• Strong problem-solving skills and a customer-focused approach.
• Ability to manage multiple priorities and work effectively in a team environment
• Possess a driving licence and have willingness to travel between sites in Lodz and Wola Rakowa

• An interesting and challenging job in an experienced and great team
• Substantive support in the adaptation process
• Participation in international projects and collaboration with high-class specialists
• Access to modern technologies
• Development opportunities, including funding for foreign language learning
• Benefits package (e.g. group life insurance, private medical care, sport card, etc.)
• Clear promotion criteria
• Employment contract

BB97

Job Category

IT

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).