Product Manager - Mobile Access
Product Manager - Mobile Access
The opportunity
We are seeking an experienced Product Manager to lead the Mobile Access capability within EY Secure Access. This role is responsible for the product vision, strategy, and execution of mobile access systems that use Apple and Google wallets as a primary credential for physical access, while continuing to support physical badges.
The Product Manager will drive the evolution of mobile credentials as part of EY’s broader secure access ecosystem, working closely with identity, security, real estate, facilities, and regional stakeholders. The role combines product ownership with senior‑level system design, thought leadership, and global stakeholder engagement.
The role is responsible for the end‑to‑end experience of Mobile Access products (credentials) integrated with physical security across EY locations globally, including:
• Defining and communicating a clear product vision and roadmap for mobile and physical access technologies
• Leading the product lifecycle from concept and pilot through global rollout and operate
• Driving adoption of mobile credentials while managing coexistence with physical badges
• Ensuring alignment with enterprise identity platforms, including integration with key EY identity systems (e.g. Microsoft Entra ID, CCure 9000, etc.)
Your key responsibilities
The Product Manager will:
• Own the product strategy and roadmap for Mobile Access, covering the use of mobile wallets as credentials, physical badges, readers, and integrated endpoints
• Quickly adapt and learn their way into evolving technology platforms and systems
• Act as a senior engineer for systems that integrates mobile credentials with enterprise identity and physical security platforms
• Establish themselves as an expert problem solver (of both business and technical issues)
• Partner with Global Security, Risk, Privacy, and Real Estate teams to ensure compliant and secure solutions
• Manage vendor relationships, evaluations, pilots, and commercial agreements supporting mobile access
• Plan and execute global pilots and phased deployments across regions, buildings, and base‑building environments
• Define metrics and reporting to demonstrate adoption, security posture, and business value
• Support financial planning, budgeting, and total cost of ownership for the mobile access portfolio
• Align roadmaps with other Secure Access and Office Technology products to deliver a cohesive user experience
• Prepare business change, communications, and enablement materials to industrialize the service
Skills and attributes for success
• Proven experience as a Product Manager owning enterprise‑scale technology products
• Strong understanding of physical access systems, mobile credentials, NFC technologies, and secure device access
• Experience working with enterprise identity platforms and standards (e.g., SSO, MFA, lifecycle integration)
• Demonstrated ability to work credibly with senior stakeholders up to Partnership level
• Strong communication skills, with the ability to translate complex technical concepts for diverse audiences
• Comfortable operating in global, matrixed organizations across multiple cultures and time zones
• Decisive, outcomes‑driven, and able to take high personal ownership of complex problem spaces
• Experience managing vendors, contracts, and externally delivered services
• Passion for improving user experience while balancing security, compliance, and operational realities
• Strong analytical and troubleshooting skills
• Ability to manage multiple projects simultaneously
• Customer-focused mindset with strong attention to detail
• High integrity, confidentiality, and sound judgement
To qualify for the role, you must have
- Education: Bachelor’s degree in Information Technology, Engineering, or Business (or equivalent experience)
- Experience: Approximately 5+ years in product management roles, with broader experience in enterprise technology
- Certifications: PSP, CPP, CCure 9000 certification, PMP, or relevant technology certifications (esp. Microsoft) are a plus
Ideally, you’ll also have
What we offer
Continuous learning
Success as defined by you
Transformative leadership
Diverse and inclusive culture
EY | Building a better working world
The exceptional EY experience. It’s yours to build.
Not included in the source posting: about the role.
Skills
Who can apply
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