Connecting Odds
EXL

Executive

EXL
Pune, MaharashtraPosted 4 days agoDiscoveredMatch locked
Full TimeCustomer Services Jobs

About the role

Description Key Responsibilities: Handle customer contacts via voice and chat. Resolve queries efficiently and professionally. Adhere to all compliance, data protection, and quality requirements. Accurately document customer interactions. Take ownership of customer issues through to resolution. Escalate complex cases when required. Success Measures: CSAT and quality scores Productivity and adheren

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

Who can apply

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