Connecting Odds
ISS Facility Services Australia

Executive Concierge

ISS Facility Services Australia
Sydney, New South WalesPosted 4 days agoDiscoveredMatch locked
Full timeAdministration & Office Support,Workplace Experience,Customer Service

Be part of something bigger. Be part of ISS.

We have an exciting opportunity for a passionate and service-driven individual to join our team as an

Executive Concierge

in

North Sydney

on a

Full Time

basis, working

Monday to Friday, covering either the 8am to 4pm or 10am to 6pm shift

. This role is all about creating an outstanding workplace experience for employees, clients, and visitors - making every interaction personal, enjoyable, and memorable. As an ambassador for our brand principles and culture, you'll play a key role in ensuring our client-facing spaces and events reflect excellence and innovation.

What You’ll Do

  • Provide a warm, professional welcome and deliver exceptional customer service.
  • Act as the primary contact for client-facing workspaces and internal events.
  • Ensure meeting rooms are reset, stocked, and equipment issues resolved promptly.
  • Maintain corporate spaces as a showcase for visitors.
  • Support client events, activations, and online community engagement.
  • Monitor and manage relevant mailboxes and administrative processes.
  • Drive sustainability and cost-conscious decisions in daily operations.

What We Offer

  • Competitive remuneration package.
  • Company laptop and mobile.
  • Inclusive workplace that values diversity and equal opportunity.
  • Ongoing training and development via our Learning Management System.
  • Career growth opportunities within our global organisation.
  • Staff discounts across insurance, childcare, and more.
  • A strong focus on work-life balance and employee safety.

What We’re Looking For

  • Proven experience in hospitality or customer service with a track record of delivering exceptional experiences.
  • Strong stakeholder management and communication skills.
  • Excellent multitasking, time management, and organisational abilities.
  • Professional presentation and proficiency in Microsoft Office.
  • Self-motivated, solution-focused team player.
  • Ability to work independently and manage priorities.
  • Clear police check (within the last 3 months) and meeting compliance requirements.

Our Commitment

ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment. Learn more about ISS in Australia and New Zealand on our website.

Not included in the source posting: about the role.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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