(English C1) Technical Support Consultant, VPS & Trading (Global, remote)

• Deliver outstanding technical support via emails and chats;

• Build strong and lasting customer relationships;

• Keep up with evolving tools and technology;

• Handle sensitive customer data with care and security;

• Apply the latest and greatest customer happiness practices;

• Maintain deep understanding of client solutions and meet KPI;

• Communicate with developers and cross-functional specialists.

• Excellent English communication skills (at least C1 level);

• Experience in a

role;

• Experience with

and management;

• Strong understanding of

;

• Strong analytical thinking and research skills;

• Positive, proactive and responsible attitude;

• Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload).

• CRM systems expertise.

• Flexible schedule;

• Opportunity to cooperate fully

• Inclusive international environment;

• Compensation in USD;

• Rewards for referring friends;

• Balance between project workload and personal time, but also - internal health policy;

• Responsive leadership interested in your development and long-lasting cooperation;

• Greenhouse conditions for self-development;

• A culture built on trust, with no time-tracking requirements.

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn. So if you're a proactive