Engineering Manager - Observability | UK | Remote

• Manage and develop the team of backend and frontend engineers, providing regular feedback and supporting each person's growth through career conversations. This is a remote team, distributed between EMEA and NASA.

• Collaborate closely with go-to-market to ensure customers and prospects are successful with their Observability collection journey.

• Work closely with product and engineering leadership to ensure Fleet Management, the Kubernetes Helm Chart, and the Instrumentation Hub fit seamlessly into the end-to-end user experience for Grafana cloud products.

• Provide guidance throughout the project lifecycle from early ideation through planning, execution and post‑launch guiding the team to deliver high‑quality results consistently.

• Foster a psychologically safe environment where engineers can learn, experiment and iterate quickly, encouraging innovation and a culture of continuous improvement.

• Work across team boundaries by contributing to projects outside your team's scope and partnering with other functions to solve customer problems.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups - always paired with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.

• Experience in either of these areas is a strong advantage: Observability (especially OpenTelemetry), or building a central control plane that manages fleets of collectors.

• You will be comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, be it technical or product focused.

• While you're great with people and adept at managing relationships, you still keep up-to-date with the latest technical trends and shifts in order to maintain and enhance your understanding of the challenges your teams face.

• Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety.

• Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results.

• Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact.

• Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability.

• Comfort with AI-assisted tooling. We embrace AI and agentic development so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team's workflow.

• We want you to thrive from day 1 with your fellow new 'Grafanistas' to learn all about what we do and how we do it.

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• We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.