Employee Success Business Partner Director
About the role
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Job Category Employee Success
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Join our world-class Employee Success Business Partner (ESBP) team during a pivotal era where CRM, AI, Data, and Trust converge. As a Strategic ESBP Director, you will sit within our Employee Success for Employee Success (ES4ES / HR4HR) client group, partnering directly with senior HR and People leaders who shape the future of Salesforce's workforce.
This is not a traditional business partner role. You will operate as a trusted advisor to senior executives (VP+ level leaders) across the Employee Success organization, including leaders in ESBP, Workforce Transformation, Agentic Talent Experience, and HR COEs. Your clients are the very teams designing Salesforce's people strategy, which means your work has enterprise-wide ripple effects.
Responsibilities
- Strategic HR-for-HR Partnership:
Serve as a proactive consultant to senior leaders to shape organizational strategy, business transformation, and AI/Agent integration. You will align talent initiatives with fiscal year goals and lead executive-level hiring strategies. •
Leadership Advisory & Coaching
Operational Excellence
Cross-functional Collaboration
Analytics & Impact Measurement
Global Policy Advocacy
Required Qualifications
- Strategic Experience:
10+ years of experience as an HR/ES Business Partner or in a similar strategic talent advisory role, with a proven track record of supporting executive-level clients. •
Business & Tech Acumen
Change Leadership
Data Literacy
Ability to analyze complex datasets and "connect the dots" between people metrics and business outcomes.
- Relationship Building: A natural ability to build high-trust, collaborative relationships across diverse teams and formal/informal networks.
•
Education
Preferred Qualifications
- Global Perspective:
Experience navigating international data privacy and residency frameworks (e.g., sovereign cloud policies) and their impact on talent mobility. •
Talent Development Expertise
Innovation Mindset
Not included in the source posting: about the role, benefits.
Skills
Who can apply
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